Cleaning Natural Fibre


Creating a carpet maintenance program


It’s vital that you understand the importance of proper carpet maintenance, then, you are ready to create a simple but important maintenance program for your natural fibre carpet. Here are five simple steps in a preventive maintenance program.


Step 1: Make preventive maintenance a priority

Preventing soil from entering the environment is easier and less expensive than removing it from the carpet.

  • Keep outside areas clean


Outside maintenance helps minimise the most common source of soil. The cleaner you keep the entry points, garages, patios, ensuites, kitchens and other external areas outside your carpeted rooms or around your home or building, the less dirt will be tracked inside and onto your carpets.


  • Use soil barriers


Entry mats, grates, removable elevator carpets all help collect soil before it can be tracked throughout your home or building. Vacuum daily, clean frequently and change often for the best results.

  • Protect desk areas


Chair protector mats under your desk chairs in the home or office prevent caster wheels from crushing your carpet and grinding in soil, where you continually roll.

  • Specify eating, drinking and smoking areas


By restricting these activities to limited areas, you can help control certain difficult kinds or soil.


Step 2: Manage soil with regular vacuuming


Regular vacuuming is the most important dry soil management procedure. Effective vacuuming removes dry soil so that it cannot spread to other carpeted area. The level of effective vacuuming has two components: Frequency and equipment type. Both frequency and quality will help to ensure your carpets stay looking cleaner and fresher for longer.

Vacuuming Frequency
  • Heavy to moderate traffic areas (entrances, hallways, elevator lobbies, reception areas, etc.) all should be vacuumed daily.
  • Light traffic areas (bedrooms, living, dining, offices, conference rooms etc.) should be vacuumed at least once per week)


Equipment Type


  • Powerhead upright vacuums are very effective machines for thoroughly cleaning any traffic areas around the home and or heavy to moderate commercial traffic areas. This vacuum uses two motors to clean. One motor drives a beater-brush bar that knocks the dirt loose, while the second motor provides the suction that pulls dirt into the vacuum bag.
  • Barrel vacuums can be very effective machines depending on their design. For the most part, they generally great for around the home and should only be used in some light commercial traffic areas. They are generally less powerful than upright vacuums, but easier to maneuver around furniture and can be very effective if properly maintained.

Carpet sweepers may be used to remove small surface litter in high visibility areas for a quick clean up. However, they are not an effective cleaning method and should not take the place of thorough vacuuming.

Step 3: Spot Cleaning:      


  • Scuff or mud marks, once dry, can be removed by gentle brushing and vacuuming of the affected areas. 
  • Solids and semi-solids
  • All excess material should be gently scraped off with a spatula, knife or spoon and then proceed with the following steps where required.  
  • Liquids
  • Soak up all excess liquids as soon as possible using white paper towels or tissues, however a sponge or blotting paper may be used as an alternative.  

Step 3.1: 

Soak up as much free liquid as possible then discard the paper towel or tissue between applications or if a sponge is used, rinse it out regularly in clean water between applications.  
Don’t scrub the fabrics as this only damages the fibres unnecessarily and won’t improve the cleaning process. Sometimes it may be more advantageous to leave some paper towels over the spill area with moderate weight (e.g. books) on top to assist in soaking up liquid that has settled into the lower areas of the fabrics. 

Step 3.2:

Having removed all excess liquid, any remaining moisture can be left to dry out.  
If the spill contains materials that may leave a colour mark (e.g. tea, coffee, cordial etc.) add small amounts of clean warm water to the spill area & repeat the cleaning procedure as detailed in Step 3.1 
A small amount of household detergent mixed with the warm water may also assist the operation. 
Step 3.3: Dry cleaning powder is highly recommended to treat stubborn stains. Available in a handy DIY cleaning pack from our stores.  
You could also try a reputable brand of Stain / Spot remover to assist cleaning the stain. 
Some of the removers contain a Bleaching agent, which could discolour the carpet, so it is advisable to read the instructions and contents before use.  

Professional Cleaning: 

  • Not recommended for our natural fibre carpets is Steam or Wet Extraction cleaning. 
  • In case of a very large soiled area we suggest you contact a specialist Carpet Dry Cleaner.   


Master Floor Care – Freecall 1800 177 985
A.C.T & Nationwide – Host Cleaning Service – Freecall: 1300 729 524 


Chem Dry – Ph: 03 9723 7304 

Brisbane and Gold Coast

Andersens Carpet Cleaning – Ph: 07 3376 7677 
Servicing Brisbane, Gold Coast, Sunshine Coast, Toowoomba, Ipswich and Lockyer Valley 


  • Caution
  • In order to promote a quick clean up, people have experimented with a range of chemicals such as Methylated Spirits, Mineral Turps, Nail Polish Remover, Hydrogen Peroxide Solution or Dry Cleaning Fluids.  
  • Great caution should be exercised, both for personal safety and with respect to the carpet.  
  • Always test a small patch of the carpet first for possible discolouring or colour changes.